Responsibilities:
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Oversee the daily operation of outsourcing collection centre mainly for banking clients, optimize the workflow of overdue account recovery in alignment with client’s request and compliance, maximize the operation productivity and manpower efficiency
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Negotiate with the overdue customers on the repayment proposal for key accounts
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Analyze characteristic of the cases and formulate appropriate collection strategies for the team
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Prepare regular report and analysis to management
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Perform other ad hoc duties assigned by management from time to time
Requirements:
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Degree or Diploma holder with at least 5 years working experience in any discipline
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Independent with strong character, self initiated and good staff management skill
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Good report writing skills with strong numerical sense.
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Good communication with fluent in English and Putonghua
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Immediate available is highly preferred
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Candidates with less experience will be considered as Senior Officer
We offer competitive remuneration package with excellent career path. Interested applicants please fax your resume with present & expected salary to HR & Admin Department at 8161-6498 or e-mail to [email protected]
